All Sonneman LED fixtures (other than Sonneman’s Inside+Out Products exception noted below) have a 5 year limited warranty. Non-LED fixtures have a 1 year limited warranty.
The limited warranty set forth herein applies only to the original purchaser of the Product (“Buyer”) and may be acted upon only by such Buyer, and may not be assigned, sold, or transferred to any third party.
Sonneman warrants that the Product will be free from defects in material and workmanship for a period of 5 years. If this Product does not conform to the warranty, Sonneman will send appropriate replacement parts pending a submitted proof of purchase with the RMA. For any questions, concerns, or to learn how to return the Product please call 914-834-3600, email Sonneman at firstname.lastname@example.org, or write to Sonneman, at 20 North Avenue, Larchmont, NY 10538. An RMA and a “Call Tag” will be supplied to the buyer for the return of the failed fixture. Within 30 days of receipt of the failed fixture, it will be inspected and tested and if deemed defective, credit will be issued for the new fixture. Should the failure be deemed field or environment related, ie. voltage spike, improper installation, or physical damage, pictures will be supplied along with the test results and there will be no credit provided since the product failure was not caused by defect.
Sonneman is not responsible for any charges to service or replace the product in addition to the replacement product or product value. This limited warranty does not cover Products subject to accident, neglect, abuse, misuse or acts of God. This warranty excludes labor or the cost of labor for the installation of the Product or the replacement of parts.
REPLACEMENT PARTS OR PURCHASE PRICE CREDIT ARE SOLE REMEDIES TO BE CHOSEN AT SONNEMAN’S DISCRETION. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IS HEREBY EXPRESSLY EXCLUDED.
Some states do not allow the exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives specific legal rights, and other rights may apply, which vary from state to state.
Inside+Out Products have the following void of any Sonneman warranty: IF AN INSIDE+OUT PRODUCT IS INSTALLED WITHIN A 2 MILE RADIUS OF ANY SALT WATER COAST, THERE IS NO WARRANTY (Inquire about optional Coastal Finish).